Study Type

undergraduate

Admission semester

Admission in all quarters

Annotation

Pickup customers exactly where they are: digitisation makes it possible. But it takes professionals like you to translate data insights about customer behaviour into concrete actions. To spin the stories in which consumers can identify themselves. To ensure the company's success not by selling products, but by fulfilling wishes. In your distance learning course in Business Administration and Customer Experience Management you will learn the necessary fundamentals to align your company’s strategy to the needs of your target group. As a customer success or customer journey manager, you can apply your knowledge and advance to become a chief experience officer later on.

Admission modus

Without admission restriction

Admission requirements (Link)

Fees

399.00 EUR / Month

Fees (Link)